Robustel M1000 Pro V2 Betriebsanweisung PDF herunterladen (Seite 68)

Robustel GoRugged M1000 Pro V2 User Guide

RT_UG_M1000 Pro V2_v.2.0.0 19.11.2013 67 / 69

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5.3 Troubleshooting

This section of the document describes possible problems encountered when using the Robustel M1000 Pro V2 and

their solutions.

5.3.1 The gateway’s LED does not light:

 Check if gateway has connected to a 9 to 36VDC power supply properly.

 Check if the power connector is properly inserted.

5.3.2 No connection with gateway through serial link

 Check if the serial cable has been connected properly.

 Check if the serial cable has been made by following pin assignment given in table PIN Assignment for RS232

and RS485.

 Check if your program has proper setting. Factory setting of the gateway under Normal Mode is listed at 5.1.

 Check if there is another program interfering with the communication program, such as conflict on

communication port access.

5.3.3 GPRS/UMTS connection cannot be established

 Check if the APN, User Name and Password have been input correctly.

 Check if the SIM card balance is enough or not.

5.4 Terms and Abbreviations

Abbreviations

Description

Alternating Current

APN

Access Point Name of GPRS/UMTS Service Provider Network

Conformité Européene (European Conformity)

CHAP

Challenge Handshake Authentication Protocol

CSD

Circuit Switched Data

CTS

Clear to Send

Decibel

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Robustel M1000 Pro V2 Betriebsanweisung Seite 68